Press Release

Customer Service Direct launches Customer Service Centre
“New approach” to Customer Service Opens Today

ORANGE COUNTY,  CALIFORNIA (May, 2nd, 2008) --- Customer Service Direct, a premium customer service operation, is open for business from today.

With facilities in California and Wisconsin, Customer Service Direct specializes in customer call center solutions tailored to meet the specific needs of companies. The new facility promises a new personal approach to customer service and utilizes state of the art technology

The newly formed company utilizes the direct connect platform and offers a variety of services including Intelligent IVR, 24/7 client support, highly trained Live Operators,  Scalable Operations, Email Support and Live chat.

“With a new approach to customer service, our efforts focus around increasing customer confidence and improving customer retention, two vital components to the success of any campaign.”, says Nicola Delasalle, VP Strategic Sales and Marketing of Customer Service Direct.

About Customer Service Direct

Customer Service Direct specializes in customer call center with  facilities in California and Wisconsin. With a new approach to Customer Service, Customer Service Direct strives to increase customer confidence and improve customer retention.

Using the most advanced technology, intelligent IVR and highly trained live operators, Customer Service Direct is able to ensure each and every phone call is managed and customers are provided with the most up to date information.

The menu of services offered includes Intelligent IVR, 24/7 client support, highly trained Live Operators, Scalable Operations, Email Support and Live chat.

For further information contact Nicky de la Salle. Click here to email.